You can expect to receive all images by 5:00pm MST the day after they were uploaded via the tagger. You will receive an email with a link to your completed images.

The number one reason why images don't import correctly is because they were not imported directly from the camera's memory card. No other software or application (Lightroom, Photoshop, Aperture, etc) can be used in between the camera's memory card and Tagger. Always use Tagger to import the images directly from the memory card.

Click on the Get Started link at the top of this page. The download link to Tagger is on that page.

While HDReal® is designed to work with either RAW or Jpeg source images, there is no added benefit to shooting in RAW with the HDReal® System. Shooting in RAW will increase the upload times for images but will not result in a higher quality final HDReal® Jpeg image.

You can see your upload history and upload progress while in Tagger by going to the Tools menu and clicking on 'Uploads.'

We will email you a monthly invoice for all images that you uploaded via Tagger in the previous month.

While there is no limit to the number of images you can upload in one session, if you are shooting in RAW, we recommend limiting your upload to 50 images to ensure the best system performance.

You can call us anytime at 1-844-443-7325 or email us at info@hdreal.com for further support.